Refund and Returns Policy

Effective Date: 4th December 2023

Thank you for shopping at Ved Organic. We appreciate your trust in our products. Please read the following carefully to understand our return and refund policy.

Returns: 

  • We want you to be completely satisfied with your purchase. If you are not satisfied, you may return the product within 7 days of receiving it. 
  • To initiate a return, please contact our customer service at info@vedorganic.in to obtain a Return Authorization (RA) number. Products returned without an RA number will not be accepted.
  • Returned products must be in their original condition, unopened, and with all original packaging and tags intact.

Refunds:

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If your return is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within [number] days.
  • Shipping costs are non-refundable.

Exchanges:

  • We only replace items if they are defective or damaged. If you need to exchange a product for the same item, contact our customer service at info@vedorganic.in.

Cancellations:

  • Orders cannot be cancelled once they have been processed. If you wish to cancel an order, please contact us immediately, and we will do our best to assist you. However, we cannot guarantee the cancellation of an order once it has been processed.

 Damaged or Defective Products:

  • If you receive a damaged or defective product, please contact our customer service at [customer service email] within [number] days of receiving the item. We will provide instructions on how to return the product or may offer a replacement.

Return Shipping:

  • Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product.
  • We recommend using a trackable shipping service for return shipments. We do not guarantee that we will receive your returned item.

Contact Us:

If you have any questions about our Return & Refund Policy, please contact us at info@vedorganic.in

 

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